Posts Tagged ‘in’

“Logged in elsewhere” error message - a possible fix

Friday, January 30th, 2009

A few people who are using their findmypast.com login details have been getting the error message “this username is logged in elsewhere”. We have already posted a fix for it, but here is a shorter one suggested by one of our customers. We have tried it quickly and it appears to work but we have not reviewed it comprehensively yet. However, there is no danger in trying what is suggested below!

“Basically when the user gets this message within the 1911 census site all they have to do is click the link at the top of the page called ‘Search the 1911 census’.  This will take the user to the advanced search page but will also automatically log them in at the same time. “

Please let us know if this works for you or not by leaving comments. Have a good weekend, all.