We have identified an issue with our payment processor which could cause confusion when you receive your bank or credit card statement if you have bought credits on the beta site.

We have identified that some payments made to 1911census.co.uk are showing on bank and credit card statements as “ScotlandsPeople” instead of “1911census.co.uk”. brightsolid operate ScotlandsPeople as well as findmypast.com and 1911census.co.uk and the wrong company name was applied to the 1911census.co.uk account because of an administrative error.

We have now corrected this but some customers may still get the incorrect company showing on their statements. Please accept our apologies for this error, and our thanks to customers who reported this to us.

Please note that this will not affect your use of the site or the safety of your personal details in any way - it is simply a case of your bank being given a different company name to print on your paper or electronic statement by our payment processor.

However, please be aware of this when checking your statements and remember that your payments to 1911census.co.uk may show as “ScotlandsPeople”.

If you have any concerns please contact the Customer Support team on support@1911census.co.uk or 020 3326 4700.

We wish you a happy 2009 and look forward to welcoming you back when the site launches later in the year.

The 1911census.co.uk team